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Question

Login loop using SSO

  • August 14, 2026
  • 1 reply
  • 50 views

Hello, I am a new starter at my company and was granted Lucid access but cannot get it to work. The initial email came through asking me to verify my email. When I click on the button it takes me to the below page and resends the same Verify email - then just repeats over and over again.

I’m using my personal Lucid account to log this issue as I cannot login using the work one obviously.

Comments

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  • Lucid support team
  • August 14, 2026

Hi ​@Sean11,

 

Thanks for posting in the Lucid Community! We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.