Skip to main content

Hi, 

 

Some areas of Lucid (templates page, homepage) are defaulting to Spanish. The rest of the site remains in my default language (English).

 

Language setting within user settings are still set to English, I’ve toggled this but no luck.

 

Is anyone experiencing this issue or know how to fix it?

 

 

Hi ​@kt73, thanks for your post! I am sorry that you are encountering this issue.

Could you please try the following troubleshooting steps and let us know if the issue persists?

  • Opening your board in a private or incognito window
  • Clearing all cache and cookies
  • Try connecting to a different network or disconnecting from your VPN (if applicable)

Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Cheers!


Hi ​@Zuzia S I’m having the same problem, issue not resolved with the advised steps.
Any other tips?


Hi ​@Wouter Claerhout thanks for following up in this thread! I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.


Hi ​@Zuzia S 

there is a change, the ‘templates’ art in ‘dutch’ now. (where the spanish was before)

Which is my native tongue, but I’m curious.

If this is ‘resolved’, because the others settings are in English (as they should)

 

What ‘language Identifier’ does Lucid use? And is not the same for ‘all of lucid-components’?

Because my default language for ‘lucid’ is English.

 

FYI, my browser (edge)-settings are in ‘dutch’ (company default), with preferred language ‘English’.

So most sites are in ‘English’.

 

Kind regards

 

Wouter

 


Hi ​@Wouter Claerhout, thank you for following up in this thread! If your settings are set to English but you can see template sub-menus in Dutch, this is unfortunately the behaviour part of the bug mentioned earlier. I am very sorry for the inconvenience.

Our team is currently investigating this issue and I will follow up here as soon as there are any updates. 

If you have any questions or concerns in the meantime, please do let us know!

Cheers!


Reply