Hello All,
I am new to this tool and have inherited an environment where users have expressed, they need to have the same Jira functionality in LucidChart as they do in LucidSpark. From their request it seems like they previously had the option, but it is no longer available.
In LucidSpark they have demonstrated that they click the icon in this screenshot and are able to add Jira items to their document.
In LucidChart this same option is not available on their toolbar or found anywhere. Because of this they tried copying the jira item from an existing LucidSpark document into LucidChart. When doing so this error comes up:
I’ve checked the App Integrations for both LucidChart and LucidSpark. Interestingly I see the Jira Cloud app configured in Lucidchart but do not see any configured for LucidSpark. I am confused why Jira is missing from Chart when the app integration is enabled however it works in Spark when the integration is not configured there.
Best answer by Mj Z
View original
