Hello,
My name is Jordan. I recently had a free trial with lucidscale in order to automate some json files into diagrams for my team’s project. Used the AWS model and uploaded the json file that was in our aws account.
I work for a government contracting company and am on a project for one of the Air Force Software factories so some of the file was redacted to appear differently in lucidscale for security purposes. Mainly the account ID and some urls. My government lead gave us the green light to work out a payments/accounts for lucidscale but more on the lucid Gov side. The Automating diagrams feature is impressive and we are looking to having an account or to so we can utilize it whenever we desire.
Anyway, When I went to upload the json in lucidscale the diagrams automated. However, One key component, and elastic load balancer was missing from the infrastructure diagram once it was done automating. That is a pretty important resource that we need to have visible. When going through the json I located the specific resource so I know it is there, just not showing on the diagram.
Any assistance on this issue will be greatly appreciated. Please email my company email for communications.
Email: [removed]
Thank you very much for you time!
- Respectfully,
- Jordan
