How to locate Account Owner & admin on Enterprise account

Question

My company email is linked to a enterprise account but license hasn’t changed over.

Becca G · Accepted Answer

Hi ​@knuettelmarc, please refer to steps herefor locating the Account Owner and admin of your Lucid account:You can view a list of the owner and account admins for your Team or Enterprise account by following these steps:Click your profile image or initials in the upper-right corner of your Lucid account.Locate the "Current License" tile.ClickContact List.In the window that appears, the account owner is listed first. These contacts can assist with tasks such as setting up integrations or adjusting admin panel settings. For an overview of the functionality available to account admins, refer to theLucid admin panel: Administrator rolesarticle.

Becca G · Answer

​@knuettelmarc, I’m converting this to a private support ticket so the right team can take a closer look in locating the enterprise account. You should receive an email with further communication.If you don’t receive an email please feel free to reach out in the thread below.

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