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our users UPN changes recently but the email remains the same. user lost access to his documents.

 

how do I find those documents and transfer them to new UPN

Hi ​@RVana, thank you for posting in the community. It looks like you have also submitted a support ticket for your user issue. Since this requires our team to take a closer look, please refer to that email for further correspondence.

Please feel free to let us know if you have any further questions!


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