Skip to main content
Apr 9, 2024 2:22 PM UTC
Solved

How do we attach a team member to Lucid chart when the admin is on holiday?

I just attached my free account into a team, transferring control of all my drawings. I now cannot edit my own diagrams until a suite license is added. Sadly our admin is on holiday. I am part of a team which has not paid for access, so I’m locked out of my own work. What to do?

Abigail M
Abigail MAnswer
Lucid support team
Apr 9, 2024 7:32 PM UTC

Hi Marcus, thanks for posting in the community! It looks like you were able to activate a 7-day trial license -- are you able to edit your documents now?

Comments

Abigail M
Abigail MAnswer
Lucid support team
Apr 9, 2024 7:32 PM UTC

Hi Marcus, thanks for posting in the community! It looks like you were able to activate a 7-day trial license -- are you able to edit your documents now?

Translate
Apr 12, 2024 3:48 PM UTC

Hi.

Yep, I entered the 7 day grace period.

Not sure the manager will be back in time though. Hoping I don’t lose my work, so sharing it with everyone.

yours, Marcus

Translate