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Oct 30, 2024 7:43 PM UTC
Solved

Having Issues Linking Lucidchart to confluence after re-install

Having Issues Linking Lucidchart to confluence after user received re-install request

Got his error 

I received same error type

Now on reinstall - I get this popup but no login tab

But application still not installed. Back to configure page

 

Oct 30, 2024 7:53 PM UTC

Out process was correct but only can be logged in with only necessary tabs. Logged out of all other tabs/browsers

Comments

Darlene.JeterAuthorAnswer
Oct 30, 2024 7:53 PM UTC

Out process was correct but only can be logged in with only necessary tabs. Logged out of all other tabs/browsers

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Kelsey Gaag
Lucidite
Nov 1, 2024 3:49 PM UTC

Hi @Darlene.Jeter, 

To clarify did closing other tabs and browsers resolve the issue? 

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Nov 1, 2024 4:32 PM UTC

@Kelsey Gaag Yes it did. And I cleared all cache to be safe.

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Kelsey Gaag
Lucidite
Nov 1, 2024 6:07 PM UTC

@Darlene.Jeter, 

Thank you for the reply! I’m glad that resolved the issue. Please let us know if any other issues come up. 😊

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