We recently had a domain and alias domain setup but the alias domain ended up becoming the main domain and your team merged the two domains together and we cannot get lucid charts to recognize the new domain for google SSO even after reinstalling the app through the domain.
I was trying to figure out how to put in a ticket but I could not find a spot to do this.
Hi Orry
Thanks for posting in the Lucidchart Community! I'm happy to help with this. Because this issue is account specific I'm going to reach out to you via email to gather some more information. If anyone else has a similar issue please submit a ticket here.
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