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Getting invalid SAML response when updating SAML cert for Lucid

  • April 29, 2025
  • 1 reply
  • 42 views

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I needed to update my saml cert as it was about to expired. I did the following:

  • Copied my existing xml file by clicking “Edit” button on my existing Identity Provider on Note++
  • I updated the <ds:X509Certificate> nodes with the updated cert
  • Saved the file as an xml file
  • Added a new identity provider and uploaded the file
  • Tested the saml connection 

I get “invalid saml response” when I tested the connection. I’m using SecureAuth as my identity provider and worked with my SecureAuth engineer and we’re not able to figure out what is wrong.

Best answer by Kelsey Gaag

Hi ​@edcartagena

Thank you for posting in the Community! Since this deals with private account details, I have converted this post into a ticket so our team can help troubleshoot this issue in private. 

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Kelsey Gaag
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  • Lucidite
  • Answer
  • April 30, 2025

Hi ​@edcartagena

Thank you for posting in the Community! Since this deals with private account details, I have converted this post into a ticket so our team can help troubleshoot this issue in private.