Solved
Exported PDF has partial image
When trying to export a diagram, the PDF output only has a part of the source diagram when being displayed in the Adobe desktop application. It looks alright when opening the PDF in the browser.
- Updating Adobe Acrobat/Reader to the latest version.
- Opening the PDF in a different PDF viewer to see if the issue is specific to Adobe.
- Re-exporting the diagram to rule out a one-time export issue.
If the problem persists and you have a paid Lucid account, I'd recommend opening a support ticket with Lucid Support so the team can investigate whether this is an actual bug and not Adobe-related.
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
