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Jun 20, 2025 9:10 PM UTC
Solved

Error: Your Identity Provider metadata contains an invalid X.509 certificate

Hello,

 

I needed to update my SAML certificate for Lucid, and when I went to do that following instructions from documentation I am getting the error “There was an error adding the Identity Provider. Message: Your Identity Provider metadata contains an invalid X.509 certificate.” I believe I did everything correctly per documentation. Could I get some assistance/advice please?

 

Thank you

alexgauppAnswer
Jun 20, 2025 9:15 PM UTC

We can mark this as solved actually. Or delete entirely. I figured out what I had done wrong.

I didn’t set the new certificate as active.

Sorry for the unnecessary ticket. Thank you!

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alexgauppAuthorAnswer
Jun 20, 2025 9:15 PM UTC

We can mark this as solved actually. Or delete entirely. I figured out what I had done wrong.

I didn’t set the new certificate as active.

Sorry for the unnecessary ticket. Thank you!

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Ria S
Lucid Legend Level 9
Lucid Legend Level 9
Jun 21, 2025 2:46 PM UTC

Hi ​@alexgaupp 

I'm happy to hear that you were able to identify the issue and get it resolved! These things happen, and it's always a win when it gets sorted out quickly 🤙🏻

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Ria S.