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Question

Error when trying to publish an approved process to a repository

  • March 9, 2026
  • 1 reply
  • 3 views

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When I try to publish a document that has been approved, I get the error messages “we couldn’t publish your draft due to an error” and “something went wrong, please refresh the page”. Has anyone come across a similar message? I’ve tried refreshing the page and publishing in a different browser, but I get the same issue

Comments

Becca G
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  • Lucid support team
  • March 9, 2026

Hi ​@Nina H, thanks for posting in the Lucid Community! To make sure I understand the issue fully and can point you in the right direction, would you mind providing a brief description of what you are trying to accomplish and a screenshot of the issue with the associated Javascript Console output after reproducing the issue (Ctrl+Shift+J if using Windows/Linux OR Cmd+Opt+J if using Mac)?

Thank you!