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Domain Migration

  • July 17, 2024
  • 1 reply
  • 28 views

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We recently migrated all users, in okta, to a new domain. I know see accounts in both domains in Lucidcharts. Can I work with support to update all users to the same domain?

Best answer by Quadeshia

Hi @alan mckenna !

Thanks for following up in the community regarding your concerns. We are pleased to support you. 

We are working to create a Support ticket on your behalf. Someone will be in contact with you soon via the email address that is associated with your Lucid account. Please refer to that email for further correspondence.

Again, Thank you! :)

Comments

Quadeshia
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  • Lucid support team
  • Answer
  • July 19, 2024

Hi @alan mckenna !

Thanks for following up in the community regarding your concerns. We are pleased to support you. 

We are working to create a Support ticket on your behalf. Someone will be in contact with you soon via the email address that is associated with your Lucid account. Please refer to that email for further correspondence.

Again, Thank you! :)