Hello, we have a number of users who have been inactive for >6 months. If I remove their licensed access (and let them keep the unlicensed access) will they still have the ability to access their documents they made or do those documents get deleted?
I would prefer to just remove their license and not transfer to another account and let the users still have access for historical data if needed.
Thanks!
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Hi
If you are the account owner or admin on an Enterprise account, you can delicense a user and reassign their license to another user. The delicensed user will remain on the account as a limited-access user. To delicense a user, I recommend following these steps (scroll down to the ‘delicense a user’ section).
If you remove a user’s license, they become a limited-access user and you’ll need to transfer ownership of any documents. I recommend reviewing the Limited-access users on an Enterprise account article to learn more about what their access will look like.
Please let me know if you have any further questions here!
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