Hello,
Same problem with me.
Document is in Lucidspark and exporting it to Lucidchart only creates a 0 bytes file.
Tried everything but the document does not open. I have 2 other ones that open perfectly. This is probably the bigger one of the three.
I hope it’s only temporary.
Here is the support PIN: dupwg3YfhikjkF4amRYvnGjxaGavM35VPE219285913
Question
Document not Loading (bug)
+1
+8Hi
Thanks for reaching out! I am very sorry for the issue you are experiencing. I was able to reproduce the issue you are experiencing.
Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly.
I will make sure to update you as soon as the issue is resolved. In the interim, I apologize for any inconvenience the issue causes.
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