Since Lucid Cards for Smartsheet is being deprecated, we tried to turn on the new integration in Marketplace and disable the old one. Even though I’m an Admin, I don’t seem to be able to disconnect the old one as the option is grayed out:
Also, on the new one, my only options are “Connect for me” or “Connect for my team”, but I’d like to enable it for everyone on our account. Is this possible?
Hi
Automatic Disconnection: We are deprecating the legacy Smartsheet integration soon. Once deprecated, our system will automatically handle the removal and disconnection on our end—no action required on your part!
In the meantime, your team can safely install and start using the new Smartsheet integration alongside the existing board items without issue.
Please let us know if you run into any hiccups or have further questions!
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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