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Nov 13, 2024 7:02 PM UTC
Question

Connection lines are not visible in the ERD template when importing from Salesforce

In the ERD template, when I use “Import from Salesforce” Sandbox,  the connection lines with Crowfoot between Objects are Not showing up between related Salesforce objects when the objects are selected in the left pane.  (The selected objects are showing up fine on the canvas.)
Please advise.

Thanks. 

Comments

aparrish
Lucid Legend Level 8
Lucid Legend Level 8
Nov 14, 2024 5:29 PM UTC

Here are a few threads that could help you with this issue:

and

 

I hope that helps!

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Lucid support team
Nov 21, 2024 3:14 PM UTC

Hi ​@CB13 !


Thank you for posting in the Lucid Community, I’m happy to help! 

The lines in your Entity Relationship Diagram should automatically be drawn between foreign keys and primary keys. Can you confirm that the entities you dragged out have those relationships indicated within your data file?


If the issue persists, please send the following information:

  • A screenshot of the issue

Thank you! 

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