Skip to main content
November 14, 2025
Solved

Change sign-in method to email/password

  • November 14, 2025
  • 1 reply
  • 43 views

My lucidchart currently logs in using my gmail credentials.  Is there a way to switch it to an email - password combination?  I am no long in charge of our charts and I’m not handing over my gmail information to the new guy.

 

Thank you,

 

Chad Helton

Best answer by Becca G

Hi ​@Chad Helton, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

Comments

Becca G
Becca GAnswer
Lucid support team
November 14, 2025

Hi ​@Chad Helton, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.