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Nov 14, 2025 3:47 PM UTC
Solved

Change sign-in method to email/password

My lucidchart currently logs in using my gmail credentials.  Is there a way to switch it to an email - password combination?  I am no long in charge of our charts and I’m not handing over my gmail information to the new guy.

 

Thank you,

 

Chad Helton

Becca G
Becca GAnswer
Lucid support team
Nov 14, 2025 9:20 PM UTC

Hi ​@Chad Helton, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

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Becca G
Becca GAnswer
Lucid support team
Nov 14, 2025 9:20 PM UTC

Hi ​@Chad Helton, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

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