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Cannot add myself (an Admin) to a Team in Lucid on an Enterprise account

  • December 2, 2025
  • 3 replies
  • 19 views
E
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Hi, 

I am trying to add myself to a couple teams I created recently so I can help them out initially with organizing and viewing things in their team, but when i try to add a team member my own account does not show up when i do a search. I’m the account owner, and i’ve added myself to teams in the past so i have membership into some already. I can add others to the team just fine.

 

Is there a limit to how many teams you can be a member of, or a security setting I might have missed or set by accident?

Best answer by aishakhan

Hi ​@ealeatherman,

 

Thank you for posting in the Community! When you add yourself to a team, can you try manually entering your entire email and then pressing “Enter”? When completing this action, your user should populate within the field. Please let me know if the issue persists after trying this step and we can take a closer look.

Comments

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  • aishakhan
  • Lucid support team
  • Answer
  • December 3, 2025

Hi ​@ealeatherman,

 

Thank you for posting in the Community! When you add yourself to a team, can you try manually entering your entire email and then pressing “Enter”? When completing this action, your user should populate within the field. Please let me know if the issue persists after trying this step and we can take a closer look.

E
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That worked, thank you!

I was expecting it to auto-populate my name in the drop down as I was typing (like it does the other users)

A
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  • aishakhan
  • Lucid support team
  • December 4, 2025

Hi ​@ealeatherman,

 

Thank you for following up, you are correct with that assumption! Our Development Team is aware of this issue, the workaround is to fully type out the account owner’s email in the meantime. We appreciate your understanding here, please let me know if you have any additional questions.

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