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Question

Can't have full access even if my company approved it

  • April 7, 2026
  • 1 reply
  • 1 view

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Hi I still see “Limited Access” as my access level, even after my company granted access for full.

Can you please fix this ASAP, so that I can create and write Lucid chart in my working groups?

It is blocking my works.

Thanks!!!

Comments

Becca G
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  • Lucid support team
  • April 7, 2026

Hi ​@Phil.Lee, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread belo