Hi,
I want to remove 2 licenses from user, but I get this error message:
How can I remove them from their admin status? We do not have any groups set up.
Thanks in advance.
Best regards,
Barbara
Answer
Can't delicense users on Team subscription
Best answer by Mj Z
Hello,
Thank you for your post!
Unfortunately, editing licenses is a feature only available on Enterprise subscriptions. On a Team subscription, you have the option to delete or remove users.
You will need to delete or remove this user rather than attempting to delicense the user. Please follow the steps outlined in our User Management Help Center article which will go over how to delete/remove users.
Please let me know if you have any other questions.
+8Hello,
Thank you for your post!
Unfortunately, editing licenses is a feature only available on Enterprise subscriptions. On a Team subscription, you have the option to delete or remove users.
You will need to delete or remove this user rather than attempting to delicense the user. Please follow the steps outlined in our User Management Help Center article which will go over how to delete/remove users.
Please let me know if you have any other questions.
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
