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September 8, 2026
Question

Bulk user removal

  • September 8, 2026
  • 0 replies
  • 1 view

I have implemented SCIM migration with Lucid, and as their guide I created an ‘all users’ group.

Because of that, 600+ users have been created within LucidChart and they all received an invitation email to start using Lucid Chart. I ended up deleting that ‘all users’ group and their accounts have now all been deactivated. However today they received a “Reminder: a Lucid account was created for you” email. 

 

How can I prevent these emails from being sent to all of our staff, or how can I remove all of these users from Lucid. We do not want these emails, as the users are treating them as spam.

 

Thanks