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Question

Bulk download via API

  • May 11, 2026
  • 1 reply
  • 10 views

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I’m looking to download all of the documents in my account via the api.  The documentation says that I need to generate an API key, but I dont appear to be able to find out where to do that.  My account used to be part of a team/corp account, however the company has since gone into bankruptcy.  

 

We had thought that all of the docs here were lost when our plan lapsed, but discovered today that all of the docs we had stored are still in place, tied to my account.

 

my account lists that its a “free account” however, since all of the docs from offboarded users were tansferred to me, I’m at something like 350% storage.  I’d like to offload docs if possible, but need to be abel to generate an api key to do that.

 

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  • Lucid support team
  • May 11, 2026

Hi @amcmullen, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.