Admin unable to reset License settings

Question

I am unable, as the admin on an enterprise account, to reset the License settings > Lucid Suite settings or License settings > Lucidscale settings under the “Customize Lucid* license request dialog”. My original configuration settings are all that stays. I do click save changes and when I try to navigate to another page it again says I will lose my settings if I don’t hit save and I click save on that dialogue box.

Why am I unable to make changes to this customization I originally set?

Hannah · Accepted Answer

Hey @kmdchew!Good news! I have heard back from our development team, and it sounds like the issue you experienced should now be resolved. I apologize for any inconvenience that this may have caused. Please let me know if you continue to experience issues or have further questions.

Hannah · Answer

Hi @kmdchew!Thank you for posting in the Lucid Community!This issue has been reported to our development team. We apologize for any disruption this may cause, and I will update this thread with any new information about a fix.Please follow along on this thread for updates, and post any additional questions or concerns below

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