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Admin for one?

  • January 21, 2025
  • 1 reply
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Hi there, I have a pretty old that I haven’t used in ages. A client sent me a lucid chart to view so that got me back in. I wanted to see what kind of plan i had, but in my account, it just says I should “Reach out to my account admins etc etc...” with a link for contact list. When I click that link it just shows MY email address… the same one that I use for my account. (screenshot attached). So I’M the account admin I guess. However, I don’t see anyplace in the account that leads me to the admin panel referenced in the help area

Any thoughts on how I can see / change my current plan?

 

Best answer by Shantel Gillette

Good morning ​@dperkinsk12,

This is interesting. Have you logged out and back in again with that email address? I’m wondering if you need to do that in order to see your admin settings.

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Shantel Gillette
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Good morning ​@dperkinsk12,

This is interesting. Have you logged out and back in again with that email address? I’m wondering if you need to do that in order to see your admin settings.


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