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Question

Access to Resolved Comments

  • June 12, 2026
  • 5 replies
  • 86 views

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I am viewing a document with Resolved Comments. However, I cannot view the comments. The document is in “draft” mode, being created from a published version (in Process Accelerator Repository ) 

 

Comments

Becca G
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  • Lucid support team
  • June 12, 2026

Hi ​@cardeleanu! Could you share a Technical Support PIN for your account? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.


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  • Author
  • June 12, 2026

hi Becca,  Support pin: du5FnQaKi8Ad6JK41btqXpaawTvGA3Dxtz207871282 


Becca G
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  • Lucid support team
  • June 12, 2026

@cardeleanu, thanks for sending that over - I was able to reproduce the issue. Could you also share a Technical Support PIN for your account? This will help me take a closer look at the Repository aspect of this. 


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  • Author
  • June 15, 2026

hi there, please see attached iu2sXr52rJ687LvlWGY8PfV0GnggiN5Fc5207871282


Becca G
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  • Lucid support team
  • June 16, 2026

Hi ​@cardeleanu, thanks for getting back to me with that additional information. I believe you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.