Hi
I created a new document from a template but when I try to print it or save it as a PDF it will not print my new document but the original template. I tried opening it in an incognito window but still with the same results.
When I create a document without the help of a template if printed fine.
Devin
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Hi Devin thanks for posting on the Community! Would you please submit a support ticket with the following information so we can look into this issue:
- Document URL for the document you are trying to print/save as a PDF.
- A screenshot and description of what does not look correct about the printed document.
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thanks!
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