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Kim P102
November 12, 2019

Where is my Shapes Panel?

  • November 12, 2019
  • 1 reply
  • 30 views

I have been using Lucidchart for a few years.  Today I created a timeline document but there is no Shapes Panel.  I have Views -> Shapes Panel -> Icons Only selected but no panel is visible.

    Comments

    Megan W101
    Lucid support team
    November 12, 2019

    Hey Kim thanks for reaching out! It sounds like you are trying to access a pro shape library while on a basic account. You should see this pop-up explaining this but it can sometimes be blocked by certain browser extensions or settings.

     

    For more information on which libraries are available for each account type I recommend checking out our Account Types article from our Help Center. Hope this helps!