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Where is my Shapes Panel?

  • November 12, 2019
  • 1 reply
  • 17 views

Kim P102

I have been using Lucidchart for a few years.  Today I created a timeline document but there is no Shapes Panel.  I have Views -> Shapes Panel -> Icons Only selected but no panel is visible.

Comments

Megan W101
  • Lucid support team
  • November 12, 2019

Hey Kim thanks for reaching out! It sounds like you are trying to access a pro shape library while on a basic account. You should see this pop-up explaining this but it can sometimes be blocked by certain browser extensions or settings.

 

For more information on which libraries are available for each account type I recommend checking out our Account Types article from our Help Center. Hope this helps!