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Laura N
October 10, 2018

When a document is shared why doesn't it show in my files?

Hi

I had a co-worker share a document and I can open it just fine but it won't show in my documents.

I tried file > Save as but it still didn't save to my documents.

How do I save the file into my documents so I can manage it going forward?

Thanks for your help.

Laura.

    Comments

    October 10, 2018

    Hi Laura

    Thanks for your post. Documents that are shared to you by another can typically be accessed by clicking on the "Shared with Me" tab on the left panel of your Docs lists. If after checking this you're still unable to locate the document within your own account please contact us here and include the document URL. 

     

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    Laura N
    Laura NAuthor
    October 10, 2018

    Thank you

    I just figured out that I have to copy it - then it went into my folder for me to make changes

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    John T106
    October 30, 2018

    @Laura - is there a way to add documents that have been "shared with me" to "my documents"?

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    Megan W101
    Lucid support team
    October 30, 2018

    Hey John you should be able to click and drag the document from your "Shared with Me" folder to your "My Documents" folder. Please let me know if this is not the case!

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    John T106
    October 30, 2018

    Thanks Megan! Worked perfectly.

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