Skip to main content

What's the best way to handover lots of LucidCharts from a 3rd party to our own account?

  • December 22, 2021
  • 1 reply
  • 10 views

cate.page
Forum|alt.badge.img

Hi

we have Lucid Charts and are working with an external team on their Lucid Charts. The import functionality for Lucid is clunky; is there a better way of handing over documents e.g. can we add them to our Lucid account delete them and as part of that process handover ownership to someone internally?

 

Many thanks :)

Comments

Coumba D
Forum|alt.badge.img+7
  • Lucid support team
  • December 22, 2021

Hi Cate

Thanks for posting in the Community!

This will depend on the type of subscription you have as well as the type of subscription that external team has. So that I can look into this is greater details and get back to you with a precise answer I have created a support request on your behalf and will get back to you there very shortly!

Thanks for your question!