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What happens to my very big diagrams if I switch to a free account?

  • May 23, 2018
  • 1 reply
  • 9 views

Luis Q

I initially paid for the subscription when I reached the maximum number of shapes available for a free account. What happens to this diagrams if I cancel my subscription? I understand I will not be able to add more shapes but will I be able to access the diagram or will it be deleted?

Thank you!

Comments

Maison W
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  • Lucid support team
  • May 23, 2018

Hi there! If you cancel your paid account you will automatically downgrade to a Free Account. You will still have “View-Only” access to your documents but will not be able to edit them with the same functionality as before. You can resubscribe at any time and regain editing rights to all of your documents.