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Question

What happens to my documents after I cancel my Individual plan?

  • November 22, 2024
  • 2 replies
  • 77 views

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What happen with my documents if I cancel Individual Plan for some months (about 8 aprox.)?
Could I still see, download them? 

Comments

aparrish
Lucid Legend Level 7
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  • Lucid Legend Level 7
  • November 22, 2024

@Jeca 

“After canceling a trial, your account is automatically downgraded to a limited, free plan.“ Here is the article for canceling a plan: 

https://help.lucid.co/hc/en-us/articles/360049862131-Cancel-your-plan

If downgrading to the free plan in Lucidchart, you will still have group view and will be able to download and print. Here are details for the free plan in Lucidchart:

https://help.lucid.co/hc/en-us/articles/360056903132-Lucidchart-Plans

If downgrading to the free plan in Lucidspark, the 3 most recent boards are editable. Any prior boards are available as view-only. You will also be able to download and print. Here are details for the free plan in Lucidspark:

https://help.lucid.co/hc/en-us/articles/360058103411-Lucidspark-Plans

Hope that helps!


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  • Author
  • November 25, 2024

Thank you Aparrish!