Skip to main content
Question

WebGL cannot use Android app

  • September 1, 2025
  • 1 reply
  • 22 views

Forum|alt.badge.img

WebGL failure on Android Mobile app, cannot open documents. The app also causes failure in Chrome browser when installed. If I uninstall the app, I can open my documents normally in the Chrome browser on my phone, but after installing, I can't open documents in Chrome or in the app. I have a personal subscription.

Comments

Leianne C
Forum|alt.badge.img+15
  • Lucid support team
  • September 4, 2025

Hi ​@fFins, thank you for posting in the community. Would you mind sharing the Android device type and version you are using? This information will help us take a closer look at the issue you’re seeing. 

Thank you for your help and patience. Please let us know if you have any additional questions!