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Visual activity error when adding results to Lucid board

  • November 5, 2025
  • 3 replies
  • 29 views

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error message

When I click on “add results to the board” I get this error message and the results show up overlapping the activity - it also doesn’t show the timestamp of results like it used to. This all of a sudden started happening after using the same visual activity for months. 

What is wrong?

Best answer by aishakhan

Hi ​@KLPG ,

 

Thank you for posting in the Lucid Community! Our development team is investigating this issue. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

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  • Lucid support team
  • Answer
  • November 5, 2025

Hi ​@KLPG ,

 

Thank you for posting in the Lucid Community! Our development team is investigating this issue. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.


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  • Lucid support team
  • December 4, 2025

Hi ​@KLPG,

 

I have good news! It appears the issue you were experiencing should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!


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  • Author
  • December 4, 2025

Hi Aishakhan

Yes, thanks!