Hi ​@LCG, thank you for posting in the community! Would you mind sharing a brief description of what you added to your hotspots (eg. URL, action)? If possible, could you also share an example screenshot of how the hotspots are visible? Please feel free to censor any important information! These details will help me take a closer look at the issue you’re experiencing. 

Thanks for your help and please let us know if you have any questions!

The hotspots are using Actions to show one layer and hide another layer.

Example:
Click the hotspot for “WWW” on Layer “ALL” Shows what the website connects to.
Click the hotspot for “WWW” on the Layer “WWW” and it shows “ALL”.

On Load:

Upon First Click:
 

Then when I click that layer again to hide the layer ever hot spot appears. I cannot share that screenshot due to sensitive information.

Hi ​@LCG, thank you for sharing more details! It sounds like you have set the example ‘WWW’ shape to toggle the layers, is this correct? If possible would you mind sharing a screenshot of what you’ve configured for the actions for that button? This will help me take a closer look on my end. 

If possible, could you please share the temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here. You are also welcome to DM the PIN to me via the Community - please let me know if you choose to do this. 

Thank you for your help and please feel free to let us know if you have any questions!

Above is the requested screenshot for the actions on the WW button.

Support PIN = du3PcyhD4vxmOUUHOFBHebhU3iGF6JzMF3198915254