Hi Craig thanks for posting in the Lucid community! Apologies for the trouble here - I would be happy to help you join your organization's account. Since this deals directly with your current account and the one you are trying to join it will be most effective to move this conversation to a support ticket so I can ask for a bit of additional information. I've gone ahead and created the ticket - please look for a message in your email inbox and we'll continue this conversation there! 

If anyone else is having trouble accepting an invitation to join a team please submit a ticket using this form so we can take a closer look. Thanks!