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Lawrence D
May 5, 2020

Update message repeatedly appearing

  • May 5, 2020
  • 1 reply
  • 9 views

Hi. Recently I've begun getting the attached message on my screen when working on a chart. It appears constantly---every couple minutes or so. I may pause to think something over for a minute and the message appears. I never used to see this before. Is there a setting to turn this off? It's very annoying. Thank you for your help.

 

    Comments

    Annika W101
    Lucid support team
    May 8, 2020

    Hi Lawrence 

    Thanks for reaching out! This message appears when you have been idle from your document. It will appear more frequently if your doc is not in focus. Are you using split screens or a monitor?