I just unlicensed a user from team and mistakingly didn't transfer her documents! Is there any way to restore this users files and add them to my account?
This is rather urgent!
I just unlicensed a user from team and mistakingly didn't transfer her documents! Is there any way to restore this users files and add them to my account?
This is rather urgent!
Hey there
Thank you for posting in the Lucid Community! If you have removed a user from the team and didn't transfer their documents prior to removing them the only way to get those files back would be to ask the user to share them with you or add the user back to the team delicense them again and transfer the files.
Hope this helps--please reach back out if you have any questions. Cheers!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.