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Naomi
May 16, 2023

Unable to view documet

  • May 16, 2023
  • 1 reply
  • 30 views

Hi I've created a document which is currently in draft mode. I've exited the file however when attempting to re-open it a blank document is shown but i can see the flowchart preview in my saved documents. Please can someone assist me with how i can re-open the saved file?

    Comments

    Phillip W
    Lucid support team
    May 17, 2023

    Hey Naomi

    Thank you for posting in the Lucid Community! If you can see your work from the docs list but it’s gone once you open your document then check out this Community post (in English)! You may have accidentally created a second page tab. 

    Hope this helps -- please let me know if this isn't the issue or if you have any additional questions!