Hi,
Trying to use Lucid for the first time and started from a suggested template and have the error "We were unable to load fonts. Contact Support".
Launched in Chrome
Launched in Chrome Incognito - issue persists
There are no fonts to select at all. Font manager is empty.
Best answer by Kelsey Gaag
Hi
Thank you for posting in the Lucid Community! Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues.
If the issue persists, Can you provide the following so I can take a closer look?
+16Hi
Thank you for posting in the Lucid Community! Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues.
If the issue persists, Can you provide the following so I can take a closer look?
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
