Hi,
Trying to use Lucid for the first time and started from a suggested template and have the error "We were unable to load fonts. Contact Support".
Launched in Chrome
Launched in Chrome Incognito - issue persists
There are no fonts to select at all. Font manager is empty.
Best answer by knield
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+5
Hi
Thank you for posting in the Lucid Community! Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues.
If the issue persists, Can you provide the following so I can take a closer look?
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A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
