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Unable to export documents as Visio - "Save As" option not available

  • April 16, 2020
  • 3 replies
  • 134 views

Andre M101

Hi

There is no option to "save as" or export documents to Visio or any other format for that matter. Do I need to have a special account in order to have this option?

Thanks.

Best answer by Flavia D

Hi Andre 

Thanks for posting in the Lucidchart Community! To export your document as Visio file follow these steps:

  • Open the document.
  • Navigate to the “File” tab of the menu bar at the top of your editor. 
  • From the drop-down menu select  Export > Visio (VSDX) OR Visio 2010 (VDX).

The document will be exported to the selected file format. Hope this helps! 

To learn more about how to export your documents to different formats please review our Export or print a Lucid document article from the Lucidchart Help Center!

Comments

Flavia D
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  • Lucid support team
  • Answer
  • April 16, 2020

Hi Andre 

Thanks for posting in the Lucidchart Community! To export your document as Visio file follow these steps:

  • Open the document.
  • Navigate to the “File” tab of the menu bar at the top of your editor. 
  • From the drop-down menu select  Export > Visio (VSDX) OR Visio 2010 (VDX).

The document will be exported to the selected file format. Hope this helps! 

To learn more about how to export your documents to different formats please review our Export or print a Lucid document article from the Lucidchart Help Center!


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  • February 14, 2024

I do not see to where Lucidchart exports the resulting VISIO file. I see a popup that says the program is exporting, but there is no indication of where the file has been saved, and searching my entire hard drive yields nothing. Why can I not simply speak with someone for a quick resolution. Amazing that companies sell software with zero support. 

 


Phillip W
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  • Lucid support team
  • February 14, 2024

Hey @nmrpllc -- thanks for posting a reply! If you are seeing that the file is successfully exported, you should be able to open Visio and find your file by clicking Open and searching for your file there. Most likely, the file is being saved in a downloaded folder. 

If this doesn’t help, you can always reach us at support@lucidchart.com -- our support team is available 24/7.