Unable to export documents as Visio - "Save As" option not available

Question

Hi
There is no option to "save as" or export documents to Visio or any other format for that matter. Do I need to have a special account in order to have this option?
Thanks.

Flavia D · Accepted Answer

Hi AndreThanks for posting in the Lucidchart Community! To export your document as Visio file follow these steps:Open the document.Navigate to the “File” tab of the menu bar at the top of your editor.From the drop-down menu select Export > Visio (VSDX)OR Visio 2010 (VDX).The document will be exported to the selected file format. Hope this helps!To learn more about how to export your documents to different formats please review our Export or print a Lucid document article from the Lucidchart Help Center!

nmrpllc · Answer

I do not see to where Lucidchart exports the resulting VISIO file. I see a popup that says the program is exporting, but there is no indication of where the file has been saved, and searching my entire hard drive yields nothing. Why can I not simply speak with someone for a quick resolution. Amazing that companies sell software with zero support.

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