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Kelyna G
August 9, 2019

Unable to delete account

  • August 9, 2019
  • 1 reply
  • 19 views

Hi 

I looked up and attempted to delete my account but am unable to. All I did was sign in with my Google account when looking up instructions to create a flow chart and it created everything for me - I didn't think it would start a whole account. 

Thanks 

Kelyna 

    Comments

    Megan W101
    Lucid support team
    August 9, 2019

    Hi Kelyna it looks like you're unable to close your account because you're a user on a team account. You will need to reach out to your account owner or someone internally for more information on deleting your account as we do not have permission to do so.

    Please let me know if I can help with any other questions or concerns!