Skip to main content

I have simple sequence markup


U -> MS: Publish
activate MS
MS -> DB: 1. Update Message
MS -->> CS: 2. Publish Message
MS -> U: Publish in progress
deactivate MS
CS -> MS: 3. Message Published
activate MS
MS -> DB: 4. Create PublishedMessage
MS -> DB: 5. Update Message.
deactivate MS


 


This creates image like below. There you can see that lines are not straight despite there is no crossing. Can we somehow force to make the lines straight. Otherwise we would have to create sequence manually using explicit line or look into some other means

Hi Chetan thanks for posting and I'm sorry for any trouble. What you can do to quickly fix it is select the diagram right click and select ungroup. Then you can manually adjust the lines that aren't straight. But please note that once you ungroup the diagram you will be unable to edit the markup for that particular sequence anymore so be sure to have the structure the way you wish. Though you can always use your same markup pasted above to generate a new one if needed.


If this doesn't help or you continue to experience trouble please submit a support ticket by emailing support@lucidchart.com and we can take a closer look!

I can try the workaround but it is bit messy and would prefer the diagram generated by markup itself should be correct. Is there any existing ticket to fix the current problamatic behaviour?

Hi Chetan yes this is an issue that has been filed with our product team and they are looking into it. The activation boxes are what is causing the ridges in the lines if they are removed the lines will straighten. I apologize for any inconvenience this causes-- in the meantime as a workaround I recommend manually adjusting them so you have your desired layout.

Reply


Lucid Software Inc. Supplemental Community Terms