Solved

Turn off emotes

Forum|Forum|1 year ago
September 19, 2024
5 replies
141 views

Hello,

I’m running into an issue, trying to paste mac address into a text box and sometimes the combination of letters and numbers change the text to an icon. Example: 00:02:de:81:f5:6b

Best answer by Amelia W

Hi @lucidjoe, thanks for posting in the Lucid Community! @Shantel Gillette, thanks for providing that workaround! For your context, we previously had a user report this and it has been converted to an idea so that is available for @lucidjoe and other users to upvote here in Community:

@Humas1985, thank you for providing an additional workaround as well!

Shantel Gillette

Lucid product team

Good afternoon,

How interesting! I think the :de is an emoji for Denmark? I’ll see if I can find a work around and also provide this feedback to the right team.

Shantel Gillette

L

lucidjoeAuthor

@Shantel Gillette

Thanks for the reply! Here’s another example, this one is creating the emoji for a CD

00:01:5c:b7:cd:e7

Shantel Gillette

Lucid product team

I did find a workaround, but I will still report this behavior internally.

The work around I found is that when pasting, if you select where you want to paste (in a sticky note, or text box, etc) right click and select “paste” in the menu. This allowed me to paste without the emoji being added.

Shantel Gillette

Humas1985

Lucid Legend Level 10

Hi @lucidjoe

Try to use the code block feature to preserve text formatting, ideal for technical data like MAC addresses that shouldn't be auto-formatted or converted to emojis

Make use of the hep article and see if that helps.

Code Visualization: How to Turn Complex Code Into Diagrams | Lucidchart Blog

Announcing Diagram as Code | Lucidchart

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma || Lucid Legend

Amelia WAnswer

Lucid support team

Hi @lucidjoe, thanks for posting in the Lucid Community! @Shantel Gillette, thanks for providing that workaround! For your context, we previously had a user report this and it has been converted to an idea so that is available for @lucidjoe and other users to upvote here in Community:

@Humas1985, thank you for providing an additional workaround as well!

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