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Transparent borders on all shapes in Lucidchart

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Hello

Encountering the situation whereby every new shape I drag across on to the blank canvas is transparent....First time I have seen this occur.

Appreciate some help.

Thanks

Alex

Tate SAnswer

Lucid support team

Hey Alex

Thanks for posting in the community! I believe the issue you are experiencing might be caused by your fill or line color. You can change this by clicking into the fill color or line color icons at the top of your editor (see screenshot for reference). If the color is set to transparent (denoted by the white and grey checkered box) that would cause what you're describing. If this does not fix your issue please feel free to reach back out!

Tate SAnswer

Lucid support team

Hey Alex

Thanks for posting in the community! I believe the issue you are experiencing might be caused by your fill or line color. You can change this by clicking into the fill color or line color icons at the top of your editor (see screenshot for reference). If the color is set to transparent (denoted by the white and grey checkered box) that would cause what you're describing. If this does not fix your issue please feel free to reach back out!

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Melanie B102

Hi there

I'm experiencing this issue. I've used the 'fill' to set the shape to white rather than transparent but I can still see the shapes underneath it.

Even if I change the fill to a dark colour I can still see the outline of the text or shape that the shape has been placed on top off.

Is there a setting I need to change somewhere?

thanks

Mel

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Ashley C

Lucid support team

Hi Melanie thanks for posting in the community!

I don't completely understand the issue you're experiencing but here's a couple suggestions that might help.

If you're trying to remove the outline of a shape you can reduce the line width to 0px.

If you're working with layers please check out this article with more information and let me know if you have any questions about this functionality.

I hope this helps!

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M

marcoinaros

I added a square shape to my drawing, and made it 0% opacity. The borders are transparent. I set line width and line color, still no joy. I even turned off WebGL. Looks like Lucid can’t even do something as simple as add a square to a drawing.

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Ambar D

Lucid community team

Hi @marcoinaros, thanks for adding your question to this thread. Sorry this is causing trouble but I’m happy to help!

Would you mind clarifying what you are hoping to do? Something similar to the below where the border is seen but the inside of the shape is transparent?