I have a Lucidspark license assigned to me and my role is Account Owner. I want to transfer that license to another user but I am unable to edit my licenses. Is there a reason for that?
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Hi Rich thanks for posting in the community! Because team accounts do not support view-only (license-less) users it is not possible to remain on the account as account owner and give your license to someone else. If you would like to make a different user account owner who will also work in Lucidspark you can do this through the Users tile of your Admin Panel. For more information on this as well as managing the users on your account please see this User Management article from our help center. Please let me know if you have any additional questions below!
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