I made a quick video about my experience here. When generating a thumbnail of a hyperlink it seems that the published version of that link no longer works. If you are logged in to a Lucid account then there seems to be no problem but just a generated URL doesn't work. Regular hyperlinks that are connected to basic objects seem to work just fine. Anyone have any ideas? Thanks!
Thumbnail Generated Hyperlinks | Published URL Doesn't Work
+11Hi Spencer
Thanks for the question and for providing a thorough (and high quality!) resource on your experience. I'm currently looking into whether this is intended behavior or perhaps a new bug we're experiencing. While I wait for more info I wanted to get a response to you so you're not waiting too long. Keep an eye on your inbox for a follow up!
+11Hey Spencer
Following up. I've gone ahead and filed a report with our engineers. To set expectations they have to rigorously prioritize tasks so I am unable to provide a turnaround time for when you could expect this to be fixed. I will be sure to add a post to this thread when I hear back.
Thanks for taking the time to share this issue with us! Feel free to follow up with anymore questions.
Hi there has this been resolved?
I'm sharing a published document and none of the thumbnail links work for me either.
No response yet Tim. I keep checking back. I'm still really hoping to use this feature. It will for sure make or break maintaining my subscription.
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