Skip to main content

We are sharing our lucid chart using the embed option.

 

We are getting a lot of users saying they are getting a prompt to login to view the chart. 

 

We have not set this up to have each user have an account. How do I share the embedded link so that anyone viewing the link on the page does not need to have an account?

 

Thanks for the help!

 

KC Zimora

 

Hi ​@Karma_zimora,

Thanks for posting in the Lucid Community! Our development team is currently aware of this issue and are working on a fix. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.


Hi ​@Karma_zimora

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!